Wilson County Texas

Salary

$18.93/hour

Job Type

Part Time Regular (29 hours/week) 

Department

Veterans Service Office

Opening Date

10/01/2024

Closing Date

Open Until Filled

Summary

Under direct supervision, assists the Veterans Service Officer with scheduling, assessing, triage and screening of veterans, service members and their family. Coordinates services and guides members from active duty military status by utilizing a continuum of services that are matched to each member's needs; Assists with the development of individualized case planning for target populations, Assists with the daily operation of the Veterans Service Office. Flexibility to achieve performance excellence in a telework arrangement.

Duties and Responsibilities

• Serves as subject matter expert, individually motivated and operating with a sense of urgency and personal accountability 
• Evaluates applicants' eligibility for public assistance programs qualifications of Veterans benefits, services, compensation, pension, death benefits, educational assistance, loans, insurance, appeals, discharge upgrades, employment services and emergency services
• Provides program information such as specific program benefits and eligibility requirements to potential clients
• Prepares applications and verifies client information
• Schedules customers for consultations with the veterans service officer utilizing set criteria
• Management of client information and documents into computer database system and determines the appropriate process flow; prepares and routes documents as needed to the appropriate individuals or office/departments
• Answers technical and routine questions in person, by phone, or electronically about office services and operations; educates and supports the public and members with research, contacts, information, processes or other resources
• Maintains records and reports in accordance with standard operating procedures and as required by other agencies
• Performs other duties as assigned

Minimum Qualifications

• Associates Degree in Business Administration and Management, Humanities/Humanistic Studies, or Liberal Arts and Sciences or (5) five years administrative experience in a customer service or human services environment or similar; or equivalent combination of education and experience
• Must obtain certification from Texas Veterans Commission within one year of employment
• Experience working with Veteran and Military population
• Demonstrated organizational skills with the ability to assess, develop, balance and prioritize competing priorities while maintaining a high level of professionalism; strong ability to provide a positive customer service experience; skill in communicating effectively, both verbally and in writing; skills to effectively communicate with and support a wide variety of people of diverse backgrounds, including an understanding and respect for cultural, ethnic and individual differences
• Demonstrated ability to utilize critical analysis, resourcefulness, and creativity in drafting, recommending and researching policies and utilizing skill and application of Microsoft Office programs (Word, Excel, and Access, PowerPoint, Outlook); demonstrated ability to maintain a high level of visibility with members and contact with responsible representatives of the command, special interest groups, local community officials, civic organizations and other public and private officials; ability to establish and maintain effective working relationships with co-workers, County employees, outside organizations and the public
• Demonstrates technological intuitiveness
• Must have valid driver’s license, motor vehicle liability insurance and personal injury insurance
• Must secure and maintain a favorable background investigation and clearance
• Must clear a pre-employment physical and a pre-employment drug screen test
• May be required to work weekends

 
Preferred Qualifications:

• Served on active duty in the Armed Forces and received an Honorable Discharge; or be a widowed Gold Star Mother or unmarried widow of a service member or veteran whose death resulted from service; or be the spouse of a disabled veteran who has a total disability rating based on either having a service-connected disability with a disability rating of 100 percent or on individual employability; or be the spouse of a retired veteran who served a minimum of 20 years on active duty

 Working Environment and Physical Demands:

• Constantly working in indoor conditions
• Occasionally moves items weighing up to 15 pounds
• Occasionally moves about the office
• Frequently communicates with others; must be able to exchange accurate information
• Constantly operates a computer and other office productivity machinery
• Positions self to perform essential functions
• Must be able to remain in a stationary position

EQUAL OPPORTUNITY EMPLOYER

Please email all Wilson County Applications AND resumes to JBodiford@wilsoncountytx.gov. 

MINIMUM QUALIFICATIONS: Must have a bachelor’s degree conferred by an institution of higher education accredited by an accrediting organization recognized by the Texas Higher Education Coordinating Board.  A degree or background in criminal justice, psychology, sociology, or social work is preferred.  Applicants cannot be employed as a peace officer or work as a reserve or volunteer peace officer and cannot currently be on community supervision, parole, or serving a sentence for a criminal offense.

Applicant must pass a physical, criminal history check and drug test.

DUTIES: Supervise a caseload of offenders placed under community supervision for felony and misdemeanor offenses.  Specific duties will consist of monitoring the offender’s compliance with the orders of the Court through routine office and field contacts to ensure community safety, referring the offender to behavioral changing resources, conducting assessments and individual case plans, urinalysis testing, performing intake interviews, communicating and working with other professional agencies, reporting violations of probation to the appropriate authority in a timely manner, providing effective courtroom testimony, and maintaining a high level of professionalism.  Applicant must possess good technical writing, interviewing and critical thinking skills to prepare extensive pre-sentence investigation reports. 

 PHYSICAL DEMANDS REQUIREMENTS: The duties of a Community Supervision Officer include office and field work, which both require the supervision of criminal offenders who may present physical danger to the officer and to the public. In the supervision of these offenders, essential duties require moderate to arduous physical exertion, including prolonged periods of walking and standing, physical dexterity and coordination, and use of self-defense tactics. Because a Community Supervision Officer must effectively deal with the possibility of physical altercations and is subject to moderate to arduous physical exertion, applicants must be physically capable. Office work requires prolonged periods of sitting and standing, moderate lifting, and walking. Both field work and office work are required of all Community Supervision Officers, and both are essential functions of the job.

This list is not all-inclusive, but covers the main areas of responsibilities.

SALARY:  Entry Level:  $43,000.00 plus benefits - negotiable based on experience

CLOSING DATE:  until filled

Please submit cover letter and resume to:

Valerie Campos 

81st & 218th Judicial District CSCD, 1102 3rd Street, Floresville, TX 78114

Or via email:  vcampos@81-218cscd.org

***Please provide references and certified college transcripts if selected for an interview.

Dispatchers will handle all communications traffic at the Sheriff's Office.  Dispatchers will be responsible for the operation of the Teletype and entry and removal of stolen articles, guns, or vehicles and wanted and missing persons from TCIC/NCIC.  Dispatchers will also be required to handle other duties in the Communications Division as set out by the Sheriff, Chief Deputy, Head Dispatcher and/or Jail Administrator.  Dispatchers will be required to follow all rules and regulations set out by their manual and the Sheriff.  These jobs are an essential position for the overall operation of the Sheriff's Office.

APPLICATION PACKET AND PERSONAL HISTORY STATEMENT CAN BE DOWNLOAD AT THE FOLLOWING LINKS:

JOB APPLICATION PACKET

AUTHORIZED RELEASE FORM

PERSONAL HISTORY STATEMENT

Any individual interested in applying for this position must submit a Wilson County Employment Application and resume to hr@wilsoncountytx.gov and nharrell@wilsoncountytx.gov.  This position will remain open until filled.