Texas Counties Deliver – learn how county government serves you

Cooke County Sheriff’s Office
Communications Division

 Communications Office.

Brittnee Hielckert
Communications Supervisor


The Communications Division handles 911 emergency services and provides dispatch services for numerous law enforcement agencies, EMS, and Volunteer Fire Departments in Cooke County. The Communications Division is staffed 24/7 by dispatchers who are certified Telecommunication Operators through the Texas Commission on Law Enforcement. Dispatchers are trained in the use of Computer Aided Dispatch systems, NCIC/TCIC databases, and records management systems. In 2022, total calls for service were 28,683 and 15,360 of those were 911 calls.

Cooke County Communications provides services to the following agencies and fire departments:

Cooke County Sheriff’s Office
Cooke County Emergency Medical Services
Cooke County Emergency Management
Cooke County Constable Offices
Lindsay Police Department
Muenster Police Department
Oak Ridge Police Department
Valley View Police Department
Texas Highway Patrol
Texas Parks and Wildlife
Texas Alcoholic Beverage Commission

Callisburg Volunteer Fire Department
Era Volunteer Fire Department
Indian Creek Volunteer Fire Department
Lindsay Volunteer Fire Department
Moss Lake Volunteer Fire Department
Muenster Volunteer Fire Department
Myra Volunteer Fire Department
Northshore Volunteer Fire Department
Rosston Volunteer Fire Department
Valley View Volunteer Fire Department